Terms and Conditions

Last Updated: 12/12/2025

1. Introduction

1.1. These Terms and Conditions (“Terms”) govern your use of the services provided via the website stickers-ai.shop (the “Service” or “Site”). The Service is provided by Alexander Friz Software Engineering (the “Company”, “We”, “Administration”). By accessing or using the Service and purchasing generations, you (“Client”, “You”) agree to be bound by these Terms.

1.2. Company Information:

Name: Alexander Friz Software Engineering
Address: 1850 Greenfield Ave, apt. 5, Los Angeles, CA, 90025

2. Definitions

2.1. “Generation” — an internal credit/point purchased by the Client in exchange for monetary payment, used to obtain a single processing result from the Service.

2.2. “Sticker Pack” — a pack of nine (9) static stickers generated from photos/materials uploaded by the Client.

2.3. “Animated Sticker” — a single animated sticker created only from previously Site-generated static stickers.

2.4. “Result Files” — digital files delivered by the Site (PNG/WebP/GIF/WebM/Lottie etc.).

3. Age Requirement

3.1. The Service is intended for persons 18 years of age or older. If a minor uses the Service through a parent or legal guardian, the parent or guardian must consent to these Terms and is responsible for the minor’s use. The Company does not knowingly collect personal information from children under 13 in compliance with COPPA.

4. Payment and Generations

4.1. Clients purchase Generations through the payment methods provided on the Site.

4.2. All payments are generally non-refundable except where a refund is required under applicable California law, including cases where the Service was not delivered, was materially different from what was described, or where a refund is otherwise mandated by consumer protection statutes.

4.4. Each Generation may be used once and is non-replenishable except as expressly provided herein (See Section 10.2).

4.5. Refunds and Technical Failures:

a) If a Generation fails due to a technical fault of the Service (i.e., the Site did not complete the processing/generation), the Company will reimburse by crediting one (1) replacement Generation or by other commercially reasonable means at the Company’s discretion.

b) No refund or replacement will be provided where poor results are a consequence of Client-provided materials that do not meet the technical requirements of the Site, unless required by applicable California consumer protection law.

4.6. Chargebacks or disputes filed with payment providers without prior contact with the Company may result in suspension or termination of the Client account and forfeiture of remaining Generations.

5. What a Generation Entitles You To

5.1. One Generation entitles the Client to select one of the following outcomes: * a) one (1) Sticker Pack consisting of nine (9) static stickers generated by the Site from Client-uploaded photos/images; or * b) one (1) Animated Sticker, only if the animation is generated from static stickers previously produced by the Site.

5.2. Generations cannot be partially consumed or combined unless expressly agreed otherwise by the Company.

6. Process and Delivery

6.1. The Client uploads photo(s) and/or selects a style via the Site interface (stickers-ai.shop).

6.2. The Site automatically processes inputs and generates Result Files using its proprietary AI algorithms. There are no manual sketches, approval stages, or manual revisions provided as part of the standard Service.

6.3. Result Files are delivered digitally via the Site interface. The Service does not provide printed or physical copies unless separately agreed.

7. Content Restrictions

7.1. Clients must not upload or attempt to process materials that: * a) violate any applicable law or regulation, including, but not limited to, laws of the United States and the State of California; * b) contain Explicit Sexual Content (including Child Sexual Abuse Material (CSAM)), graphic violence, hate speech, harassment, or advocate for illegal acts; * c) infringe or misappropriate any copyright, trademark, patent, trade secret, or other intellectual property or proprietary rights of any third party; * d) are otherwise objectionable as determined by the Company in its sole discretion.

7.2. The Company may refuse to process any request and decline to provide Generations or refunds if the uploaded content violates these Terms. The Company reserves the right to report illegal activity to appropriate law enforcement authorities.

8. Formats and Technical Requirements

8.1. Static results are provided in PNG or WebP formats with transparent backgrounds where applicable.

8.2. Animated results are provided in GIF, WebM, Lottie, or other formats indicated on the Site.

8.3. Technical requirements for source images (resolution, file size, etc.) are set out on the Site. Failure to meet these requirements may degrade result quality and does not entitle the Client to refunds or replacement Generations, unless otherwise agreed.

9. Intellectual Property and License

9.1. Client Ownership: Clients retain all ownership rights in the original photos/images they upload to the Site.

9.2. Client Grant of License: By uploading materials, the Client grants the Company a non-exclusive, worldwide, royalty-free, limited license to use, reproduce, store, and process those materials solely for the purpose of providing the Service (i.e., generating and delivering the requested Result Files). This license terminates when the Client deletes the materials from the Service, except as necessary for the Company to comply with legal obligations.

9.3. License for Result Files: The Result Files (Sticker Packs and Animated Stickers) may be used by the Client for personal and commercial purposes by default. Absent a separate written agreement, any rights in the underlying algorithms, software, or ancillary elements used to create the Result Files remain with the Company or its licensors.

9.4. Promotional Use: The Company may use Result Files in promotional or portfolio materials only if the Client gives prior, explicit, opt-in consent for such use. No Client images or likenesses will be used for promotional purposes without such consent.

9.5. Biometric Data Disclosure: To the extent the Client uploads photos containing identifiable human features, the Company processes such data solely for the purpose of generating Result Files and does not use biometric data for identification, training unrelated AI models, or for any secondary purpose without explicit Client consent. Clients may request deletion of all such data at any time.

10. Refunds and Failures

10.1. Payments are generally non-refundable, except as required under California law. Dissatisfaction with subjective quality does not constitute grounds for a refund unless the Service failed to function as described or was not delivered.

10.2. Technical Failure: If a Generation fails due to a technical fault of the Service (i.e., the Site did not complete the processing/generation), the Company will reimburse by crediting one (1) replacement Generation or by other commercially reasonable means at the Company’s discretion.

10.3. Client Material Failure: No replacement or refund is provided where poor results are a consequence of Client-provided materials… unless required by applicable California consumer protection law.

11. Disclaimers and Limitation of Liability

11.1. Disclaimer: THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. The Company does not guarantee that results will match the Client’s subjective expectations.

11.2. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION. THE COMPANY’S ENTIRE AGGREGATE LIABILITY TO THE CLIENT FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE LIMITED TO THE AMOUNT PAID BY THE CLIENT FOR GENERATIONS IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions, including California, do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

12. Suspension and Termination

12.1. The Company may suspend or terminate your access to the Service immediately in case of any breach of these Terms, particularly Content Restrictions (Section 7).

12.2. The Company may disclose account information and content to authorities where required by law in case of illegal activity, in accordance with the Company’s Privacy Policy.

13. Changes to Terms

13.1. The Company may modify these Terms at any time. Material changes will take effect only after the Company provides reasonable notice to Clients (e.g., via email notification or a prominent notice on the Site). Continued use of the Service after such notice constitutes acceptance of the updated Terms..

14. Governing Law and Dispute Resolution

14.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles.

14.2. Dispute Resolution: Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California. The Client and the Company irrevocably consent to the personal jurisdiction of such courts.

15. Contact

15.1. For questions regarding these Terms, the Privacy Policy, or to request exclusion from promotional materials, please contact: stickers-ai-shop@proton.me